Effective Date: 25/03/2025

At BinanceSuspended (“we,” “us,” or “our”), your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our website (https://binancesuspended.com) and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and account-related information necessary to provide you with account recovery services. This includes:

a) Personal Information

• Full Name
• Email Address
• Contact Number
• Country of Residence

b) Account Information

• Binance Account ID
• Reason for Suspension
• Relevant Documentation (if applicable)

c) Financial Information

• Payment details (collected via secure third-party payment processors)

d) Technical Information

• IP Address
• Browser Type and Version
• Device Information
• Usage Data (pages visited, time spent on site, clicks)

2. How We Use Your Information

We use your information to:

• Provide account recovery services and technical support
• Communicate with Binance support on your behalf
• Verify your identity and validate your claim
• Improve and optimize our services
• Send important updates about your recovery case
• Ensure compliance with legal requirements

3. How We Protect Your Information

We implement strict security measures to protect your personal and financial information:

• SSL encryption for all data transfers
• Secure storage using advanced encryption standards (AES)
• Multi-factor authentication (MFA) for accessing user accounts
• Restricted access to sensitive data (authorized personnel only)

4. Sharing of Information

We DO NOT sell or rent your personal data. However, we may share your information with:

• Binance Support – To facilitate the account recovery process.
• Legal Advisors – If necessary to resolve compliance-related issues.
• Third-Party Service Providers – To process payments or provide technical support (all third parties are bound by confidentiality agreements).
• Law Enforcement – If required by law or to prevent fraudulent activity.

5. Data Retention

We retain your personal information only for as long as necessary to provide the service and comply with legal obligations:

• Account recovery data: Retained until the case is resolved or the user requests deletion.
• Payment details: Retained as required for financial reporting and tax compliance.
• Communications: Retained for 12 months for quality assurance.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze website performance:

a) Types of Cookies:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Track site performance and user behavior.
• Functional Cookies: Enhance user experience by remembering preferences.
• Targeting Cookies: Used for marketing and ad personalization.

b) Managing Cookies:

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the following rights regarding your personal data:
✅ Access: Request a copy of the data we hold about you.
✅ Correction: Correct inaccurate or incomplete information.
✅ Deletion: Request deletion of your data (unless needed for legal reasons).
✅ Restriction: Limit the processing of your data.
✅ Objection: Object to the processing of your data for marketing purposes.
✅ Portability: Request transfer of your data to another service provider.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Binance, payment processors). We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before submitting any information.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

We may transfer your information to countries outside your country of residence where data protection laws may differ. We implement appropriate safeguards to ensure your data is protected during transfer.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. If we make significant changes, we will notify you via email or a website notice.

12. Contact Us

If you have any questions about this Privacy Policy or need to exercise your data rights, please contact us:

📧 Email: support@binancesuspended.com
🌐 Website: https://binancesuspended.com